Support Specialist Remote Jobs Canada – Latest Jobs in Canada 2023. A Support Specialist provides technical and customer service support to end users. This role involves troubleshooting hardware, software, and network issues, responding to customer inquiries, and escalating issues to higher levels of support as needed. The Support Specialist must have excellent communication skills, strong attention to detail, and the ability to stay calm in high-pressure situations. Retention Company is hiring Support Specialist for remote services for a salary package of $3,500 monthly. Ejobsapply brings the latest jobs in Canada for hiring suitable candidates for the job. Candidates can easily apply online by submitting their resumes. Further details of the job are given below.
- Support Specialist
- $3,500 monthly
- Information Technology
- Customer Services
- Competitive salaries
- The company applies salary increases with time and experience
- Basic allowances are provided
- Incentives and facilities
- Bonuses on efficient work
- General day offs
- Medical and emergency leaves
- Respond to customer inquiries via telephone, email, or other mediums in a timely manner.
- Troubleshoot hardware, software, and network-related issues.
- Diagnose technical problems using logical methods of problem-solving.
- Provide technical support on peripherals such as printers and scanners.
- Monitor system performance and ensure optimal functionality.
- Document incidents in detail utilizing the appropriate tracking system(s).
- Maintain a comprehensive knowledge of current technologies used within the organization.
- Escalate unresolved issues to higher-level technicians or management as necessary.
- Develop processes and procedures for improving customer service experience when necessary.
- Assist with training new employees on company-specific systems/processes when applicable
How to apply:
- Candidates need to fill out the application form along with submitting their resume by clicking apply for job button.
- The Human resource team of the company will scrutinize the application and shortly contact the eligible applicant for the further hiring process.
- For more jobs, visit: https://ejobsapply.com/jobs/
28th of July 2023